Simply enter the promo code into the discount code field during checkout! You can check out our video tutorial as well here

https://www.youtube.com/watch?v=FhY-yvIpTyA.

*Please note that discounts cannot be combined with other discounts and cannot be used on discounted items.

We accept debit cards and major credit cards: Visa, MasterCard, Discover, Maestro, JCB, and American Express. We also accept PayPal, Apple Pay and Google Pay.

Once your order has been shipped out, you should receive a shipping confirmation email to notify you that your order is on its way! You may also contact us via 2838 8902 or hello@foodforlifehk.com for further order inquiries.

Shipping takes approximately 5-7 days during COVID-19 special courier arrangements. 

Shipping costs vary by weight and starts at $35. We offer FREE shipping on all orders over $500. We also offer various delivery options for you to choose from, you may pick up from one of our 4 food for life stores locations (FREE of charge) or alternatively you may choose SF Lockers (PAID at pickup by customer unless over $500 for FREE shipping).

We ship to most areas, residential or commercial, in Hong Kong. We mainly use SF as our courier so whereever they deliver, we can ship to.

Yes we do! Simply choose one of our 4 Food for Life store locations during checkout. It's also FREE :)

Please note that pick up is only available at Food for Life stores.

Please contact us via 2838 8902 or hello@foodforlifehk.com for tracking details.

Our couriers will try to call you up to 2 times before delivery to confirm a successful reception of package. If you fail to answer and have not done any special arrangements for your order e.g. notify us to leave your package at the lobby, you will be fined $100 from us to cover the costs of redelivery. The customer should be fully responsible for the reception of their packages.

Unfortunately, due to the nature of our products as consumables, we do not accept returns unless specifically reasoned with.

Unfortunately, due to the nature of our products as consumables, we do not accept exchanges unless specifically reasoned with. If you believe aa exchange is justified, please reach out to us with full details via hello@foodforlifehk.com

For every dollar you spend, you get 1 Life Point! We may host events such as point multipliers and giveaways to lucky winners so be sure to keep an eye out for those!

Simply press the "rewards: button found on the left hand side. Once logged in, you should be able to see your Life Point balance.

We offer various ways to spend your Life points and are always looking to add more options to reward our customers. For 800 Life Points, you can redeem a $50 cash coupon. For 1,200 Life Points, you can redeem a $100 cash coupon and for 2,500 Life Points, you can redeem a $250 cash coupon. Finally, for 5,000 Life points, you can redeem a lifetime VIP membership. 

Please note that cash coupons cannot be used in combination with other discount codes and are only useable on regular priced items.

Simply press the "Rewards" button found on the left side. Once logged in, you should be able to see the rewards you can redeem under "Ways to redeem"

All customers may upgrade to a lifetime VIP membership by using 5,000 Life points. If you can confirm you have 5,000 Life points, proceed to the VIP Upgrade page located at the top and complete the form. Alternately, you may register for a VIP upgrade at one of our Food for Life stores. Both options require 3-5 days for processing.

As one of our exclusive VIP members, you can enjoy 10% on ALL regular priced items. You are also entitled to birthday offers and gifts, access to exclusive offers and deals on VIP Day and more! 

Learn more by clicking the "VIP Upgrade" button at the top of the page.

Please contact us via hello@foodforlifehk.com immediately for assistance.

We do! All registered members can accumulate points that can be used to redeem cash coupons up to $250. For those who want something more, you can redeem a lifetime VIP membership for 5,000 Life Points. VIP members can enjoy 10% OFF on all items*. For more details, click the "VIP Upgrade" page.

*Please note that discounts cannot be combined with other discounts and cannot be used on discounted items.

info@foodforlifehk.com

info@foodforlifehk.com